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Flexible Booking Policy

We know that in uncertain times, you need to feel confident when making a booking. We want you to be sure that you won’t lose out if your plans need to change, and your money is safe and secure. That’s why we’ve introduced a series of new, enhanced policies to protect you, so you can book with confidence.

 

Rest assured, when you book your holiday with Riviera Travel, you can do so with complete confidence. 

  • Flexible booking* - 

    Enjoy the flexibility to change your booking before travel, with no fees and no questions asked. You can change your holiday for any reason right up until your final balance payment is due. Applicable for bookings made before 31 March 2022, for holidays departing in 2022. View the full terms and conditions below.

  • Your money is safe and secure no matter what – at all times, your money is 100% protected by ABTA and ATOL. You’ll find the proof here: https://www.abta.com/tips-and-advice/is-my-holiday-protected.
  • Covid-19 Cancellation Protection as standard  – if for whatever reason, you’re not able to travel as a consequence of the pandemic, you can transfer your holiday to a later date completely free of charge. Some terms and conditions apply and you can find them here.

FInd out more about what makes Riviera different

 

  • Covid-19 Curtailment Protection as standard  – if you have to cut your holiday short as a direct consequence of the pandemic and your insurance provider doesn’t cover you, we’ll automatically compensate you for the proportion of your holiday that you’ve missed out on.
  • Best price promise -  if the price of your holiday is reduced after you book, we’ll automatically reduce the cost for you too. There’s no benefit for booking late, but by booking early, you can secure your preferred dates and options.
  • Happy in every sense or your money back – if you’re not happy or comfortable in your new surroundings by Day Two, we’ll bring you home at no extra charge and offer you a full refund.

Don’t forget, you're also always protected by our Happiness Guarantee!

Flexible booking: Terms and Conditions

*Applicable for bookings made before 31 March 2022, for holidays departing in 2022. Balance payment due dates apply as per full booking conditions. A booking cancelled before balance due date must be re-booked within 7 days, otherwise normal cancellation charges will apply. Bespoke Groups, cruises outside Europe, Russian Odyssey cruises and flight upgrades are excluded. For amendments and cancellations after balance due date, normal cancellation charges will apply. Riviera Travel reserves the right to withdraw or amend this policy at any time.