Why Riviera Travel

Why book with Riviera Travel

Discover the details that make the difference when you book with Riviera Travel, plus our outstanding tour managers, award-winning reputation and our promise to you.



Our Tour Managers

Our Tour Managers and Cruise Directors are the best you’ll find on any escorted tour or river cruise. Some have been with us for a staggering twenty years! So it goes without saying they are passionate about travel. Get to know some of our Tour Managers here.


Awards & Accolades

We’ve been delighting customers for 36 years and have been consistently recognised for exceptional customer service and first-class products. Read more about the awards we’ve won here.


What Our Customers Say

Take a look at our testimonials to see what our customers say about taking a holiday with Riviera Travel. From itinerary highlights to charming tour managers and hotel comforts.


Your holiday the Riviera Travel way

Five great reasons to choose Riviera Travel


1 icon The very best hand-crafted holidays

More people recommend Riviera Travel than any other operator.

For 36 years our experts have been bringing to life the world’s most fascinating destinations. Like you, we love to travel and we are passionate about what we do. We personally select every aspect of your holiday and we are dedicated to ensuring that the content and detail of each itinerary is thoughtfully balanced, so there’s time for you to explore at a relaxing pace.

We offer you a superb choice of holidays but we also ensure each of these has been honed to perfection. Our focus is on quality not quantity.

Bamberg city hall

Tour manager with a small group in Budapest


2 icon Truly authentic travel experiences

An independent survey rated Riviera Travel tour managers and cruise directors as the best in the business.

These talented individuals are chosen not only for their experience and wealth of knowledge but also for their flair for engaging audiences and sharing special insights.

We’ll take you to the heart of a region and our tour managers will provide fascinating perspectives on the culture, history, gastronomy, art and architecture of the places you visit. You’ll also step off the tourist trail and beyond the pages of a guide book, discovering hidden gems, mingling with the locals and exploring lesser known but equally beautiful places.


3 icon Happy in every sense or your money back

If you’re not satisfied with your holiday we guarantee we’ll offer you a full refund.

We are so confident in the quality of our holidays that we guarantee if you’re not happy by Day Two we’ll bring you home and offer you a full refund too.

Since our inception in 1984, we have been consistently recognised for outstanding service, value and quality and for seven years Which? has awarded us the highly coveted Recommended Provider status. We genuinely care about making your holiday the best it can be and an obsession for the very best customer service is in our DNA. Our friendly and experienced reservations team make every effort to get to know you by name and your preferences by heart. They are not restrained by targets, they just offer superb customer service, the way it should be.

For full terms please click here.

Woman at reception desk onboard a river cruise ship

Wine tasting


4 icon Your holiday – your way

We give you the flexibility and choice to enhance your holiday and make it your own.

Everyone’s idea of the perfect holiday is different and we like to give you the freedom to customise your travel experience. Enjoy the convenience of door-to-door service to your choice of regional airport, for extra comfort and a touch of luxury upgrade your flight or accommodation or perhaps take advantage of our range of dining options.

On many of our holidays we also offer thoughtfully crafted itinerary choices and you may wish to personalise your holiday further with one of these fascinating experiences. Just get in touch with our friendly reservations team for more information.


5 icon Value for money guaranteed

If you find the same holiday at a lower price we guarantee we’ll refund the difference.

Our mission is to make discovery affordable and accessible. We are passionate about quality and we also recognise that every moment of your holiday is precious – that’s why Riviera Travel offers unbeatable value. Compare the quality and prices of everything we offer – so much is included and you won’t find better for less.

Price protection
When you book early, you’re guaranteed the very best prices and availability. And should the cost of your holiday go down after you’ve booked, rest assured we’ll always pass the benefit on to you.

No hidden extras
Our holiday prices are clear and transparent and we never compromise on quality. There are no surcharges and no hidden extras. The price you see is the price you’ll pay.

Couple watching sunset in Budapest


Frequently asked questions



How do I make a booking?

You can make a booking on our website – simply select the holiday you wish to book and click 'Book Now'. On some holidays we need to request flight seats – these are also bookable online but we will not take any payment from your card or confirm your booking until we have secured your flights. We will send you confirmation once this has been done. Alternatively, simply telephone our Reservations Team on 01 905 6300 - Opening hours are 9am to 5pm Monday to Friday.

Is my money protected?

We are fully bonded with the CAA and ABTA so you can rest assured that your money is safe in any eventuality.

What’s included on my holiday?

Our fully comprehensive itineraries include all of the ‘must see’ sights and experiences your selected destination offers. Many operators sell these as ‘options’ – but on a Riviera holiday you will miss nothing of importance. We do not sell you lots of additional excursions that just add to your overall costs. For specific details of what is included, please see the relevant tour page.

Should I book my holiday before Brexit or wait until after?

Riviera Travel have been in business for 36 years and are fully bonded members of ABTA and CAA so when you book with Riviera Travel you can do so with complete peace of mind. The price you pay won’t change after you have booked, there is no benefit in booking late but by booking early, you guarantee the best choice.

Happy in every sense or your money back - details

To qualify you must raise your concerns with the Riviera Travel tour manager or cruise director and state your intention to take advantage of this guarantee within the first 24 hours of your holiday, and they will endeavour to resolve any issues. If by the end of Day Two a solution cannot be reached, Riviera Travel will arrange and cover the cost for you to return to the starting point of your holiday arrangements with us from the next available location. We will also refund the total cost of your Riviera Travel holiday, although no refunds will be made for any additional costs incurred such as overnight hotels, airport travel, insurance etc.

The guarantee does not affect standard booking conditions or pre-departure cancellation policy and is superseded by our European River Cruise Assurance where relevant. Valid on holidays of 8 days or more. Further terms and conditions may apply.

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